Privacy Policy
Last updated: February 12, 2026
Chain Academy, Inc. ("Chain Academy," "we," "us," or "our") operates the Chain Academy platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Account Information
When you create an account or subscribe, we collect your name, email address, and payment information. Payment details are processed and stored by our payment processor, Stripe, and we do not store your full credit card number.
Usage Data
We automatically collect information about how you interact with our platform, including lessons viewed, quiz results, AI chat conversations, voice session durations, and learning progress. This data is used to personalize your learning experience and improve our services.
AI Interaction Data
When you use our AI tutor (text chat or voice), your conversations are stored to provide continuity, generate learning insights, and improve the quality of AI responses. AI conversations may be analyzed in aggregate to improve our curriculum.
Device and Log Data
We collect standard log information such as your IP address, browser type, operating system, referring URLs, and access timestamps.
2. How We Use Your Information
- Provide, maintain, and improve our educational platform
- Personalize your learning path and AI tutor responses
- Process payments and manage subscriptions
- Send transactional emails (account confirmation, magic links, receipts)
- Generate aggregated learning insights for instructors
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share data with:
- Service providers: Stripe (payments), Supabase (authentication and database), Anthropic (AI chat), OpenAI (voice features), and Vercel (hosting)
- Instructors: Aggregated and anonymized learning insights (engagement scores, topic summaries) to help improve course content
- Legal compliance: When required by law, court order, or to protect our rights
4. Data Retention
We retain your account data and learning progress for as long as your account is active. If you cancel your subscription, your data is retained for 90 days in case you resubscribe. You may request deletion of your data at any time by contacting us.
5. Data Security
We implement industry-standard security measures including encrypted data transmission (TLS), row-level security on our database, and secure authentication. However, no method of transmission over the internet is 100% secure.
6. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing
8. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at support@chain-academy.io.